Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As the world’s largest travel management company, we are continuing to build alliances with key travel leaders and suppliers throughout the world, strengthening our position as a quality provider to companies of all sizes.
Requirements
- Typing proficiency: minimum 45 WPM
- Recent computer & application skills (Zoom etc.)
- 1+ years’ experience working in busy call centers fast paced environment
- Aptitude for and quickly adaptable to current technology and applications
- High School Diploma or the GED Equivalent. Aptitude for math: understanding percentages, taxes etc.
- High Level of Customer Service consisting of: Empathy, Effective listening and attentiveness, Persuasive speaking skills, Adaptability, Taking responsibility in managing various situations, Patience, Responsive, critical thinking, solution oriented, Decision making skills, Collaborative, team oriented, respectful and professional with clients, colleagues and leadership
Benefits
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
