Amex GBT is a company that helps colleagues achieve success and offers an inclusive and collaborative culture. The Experienced - Bilingual Travel Consultant role involves booking travel and accommodation for top clients, working from home, and providing creative and timely travel solutions.
Requirements
- Bilingual English - French
- Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
- Passion for excellence in client service, including proactive anticipation of needs
- Native GDS expertise - Sabre
- Professional communication (written and verbal)
- Attention to detail
- Act with integrity, and look after personal traveler information
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Resolving customer issues quickly and independently
- Teamwork and openness to feedback
Benefits
- Flexible benefits
- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources
- Travel perks
- Learning platform access
- Leadership courses
- Internal job openings