Desktop Support Technician - IT Solutions - Indianapolis, IN
American StructurepointIndianapolis, Indiana, United States
Posted September 17, 2025
Full Time
About the Company
American Structurepoint, established in 1966, is a leading provider of comprehensive services in architecture, civil engineering, construction solutions, environmental services, IT solutions, investigative work, land surveying, planning and economic development, structural engineering, transportation, and utility infrastructure. With a staff of approximately 650 professionals, the company delivers innovation and excellence through hands-on collaboration and open communication with clients. American Structurepoint is distinguished by its role as a single point of access for all built environment needs, offering a holistic approach from concept to completion.
Job Description
American Structurepoint is seeking a Desktop Support Technician to join their IT Solutions team. The role involves providing technical support for desktop and laptop hardware and software, assisting with deployment and maintenance, and offering excellent customer service. The company values excellence, respect, integrity, innovation, and social responsibility, encouraging its employees to strive for more and contribute to their clients' success.
Requirements
- Bachelor's degree in computer science or related field, or equivalent experience
- 4+ years of experience in desktop support or a related field
- Strong knowledge of Windows and Mac operating systems and applications
- Experience with hardware and software installation, configuration, and troubleshooting
- Experience with network and infrastructure support
- Excellent customer service and communication skills
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Must be a highly motivated individual
- Certification in A+ and/or Network+ is a plus
Benefits
- Excellent benefits
- Training
- Development
- Mentorship opportunities
