Desktop Support Specialist I
AMERICAN SYSTEMSWatertown, South Dakota, United States
Posted January 1, 2026
40000 - 58000 USD
Full Time
About the Company
AMERICAN SYSTEMS, founded in 1975, is an employee-owned federal government contractor specializing in strategic solutions for national priority programs across Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. With a focus on sectors including Defense, Intelligence, Federal Law Enforcement, U.S. Outreach, and Healthcare, the company is known for its rapid response to customer needs. AMERICAN SYSTEMS has been recognized with numerous awards, including Top Workplaces USA, CARE awards, Military Friendly status, and Veteran Friendly certifications, highlighting its commitment to employee satisfaction and support.
Job Description
Join AMERICAN SYSTEMS as a Desktop Support Specialist I, providing technical assistance to users, resolving IT support tickets, and assisting with software and hardware installations. This role requires troubleshooting skills, familiarity with Microsoft Office and Windows, and basic knowledge of Active Directory.
Requirements
- Basic proficiency in current and future Microsoft Office and Windows versions
- Basic knowledge of Active Directory, Exchange, LDAP, and audio/video conferencing systems
- Basic troubleshooting and remote user support skills
- Some experience in problem analysis and solution identification
- Valid state driver's license
Benefits
- Healthcare benefits
- Paid leave
- Retirement plans
- Insurance programs
- Education and training assistance