Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
Requirements
- Lead RCM engagements, assessing existing programs and identifying enhancement opportunities through data-driven KPI assessments.
- Spot inefficiencies in current procedures and recommend actionable enhancements, building recommendation reports with supporting timelines for execution.
- Oversee program improvements identified and drive change management at organizations to realize greater revenue.
- Develop reimbursement training content and facilitate education of customer employees.
- Maintain knowledge of CRM tools used by customers in the reimbursement process.
- Manage escalation pathways for complex reimbursement cases.
- Work with internal leadership and external partners to identify new strategies and business opportunities based on customer needs.
- Develop a toolkit to scale customer engagements and enhance deliverables, including best practices documentation and SOPs.
- Track payor trends and challenges, creating resources to support customer-specific strategies.
- Represent Cencora at conferences and generate commercial activity.
- Assist in customer proposal development and finalist meetings.
Benefits
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
