Customer Support Specialist
AmetekSubotica, Vojvodina, Serbia
Posted January 28, 2026
Full Time
About the Company
Ametek delivers industrial technology solutions for niche markets through operational excellence and innovation.
Job Description
The Customer Support Specialist position supports customers and internal teams by managing RMAs, repairs, upgrades, service contracts, and key account escalations primarily via phone and help desk systems to ensure satisfaction and profitability.
Requirements
- BS/BA or equivalent
- Excellent communication skills and ability to represent the brand in a professional and supportive manner
- 3+ years' experience in a role that is externally focused with end-users and key customers
- Proficient with Helpdesk, ERP and billing systems
- Strong organizational skills and ability to multitask