Customer Experience Associate
AngkasMakati, Philippines
Posted September 15, 2025
Contract / Temporary
About the Company
Our mission is to provide inclusive mobility for Filipinos using the versatility of motorcycles. Given the worsening traffic in major urban areas from the lagging infrastructure development in the country, Filipinos require more and better transport options, whether to transport themselves, or to have items delivered. We believe that motorcycles are low-cost, versatile, and most of all, already widely adopted for personal use and therefore an effective solution. They are currently underutilized though as a for-hire service, and it is our mission to increase their accessibility to more people.
Job Description
The Customer Experience Associate role involves providing outstanding service and solutions to high-value customers through various channels like chat, email, and social media. Responsibilities include resolving customer inquiries, achieving targets, and adhering to company policies. The position also offers opportunities for training and promotion.
Requirements
- At least 6 moths to 1 year of customer service, support, or any client facing roles experience
- Strong communication skills (oral and written) in Tagalog and English
- Ability to converse in Bisaya is a plus
- Amenable to working on a shifting schedule and working onsite
Benefits
- Freedom of work
- Work life balance
- Free meal and use of gym
- Opportunities for promotion
- Start-up environment
- Multi-cultural and Agile work environment
- Diversified use of technology
