Customer Service Representative
AngkasMakati, Philippines
Posted September 17, 2025
Contract / Temporary
About the Company
Our mission is to provide inclusive mobility for Filipinos using the versatility of motorcycles. Given the worsening traffic in major urban areas from the lagging infrastructure development in the country, Filipinos require more and better transport options, whether to transport themselves, or to have items delivered. We believe that motorcycles are low-cost, versatile, and most of all, already widely adopted for personal use and therefore an effective solution. They are currently underutilized though as a for-hire service, and it is our mission to increase their accessibility to more people.
Job Description
Angkas is hiring a Customer Service Representative to provide exceptional customer service. The role involves responding to customer inquiries through various channels (phone, email, chat), providing problem resolution, and delivering personalized service. Candidates should be motivated, customer-focused, and adaptable to a shift-based schedule.
Requirements
- At least 6 months of customer service experience or any client facing roles
- Excellent communication skills in Tagalog and English
- Ability to work on a shifting schedule and work onsite 5x a week
- Fresh graduates are also welcome to apply!
Benefits
- Freedom of work
- Work life balance
- Free meal and use of gym
- Opportunities for promotion
- Start-up environment
- Multi-cultural and Agile work environment
- Diversified use of technology
