Order Management & Billing Lead
AnthropicSan Francisco, California, United States
Posted October 20, 2025
230000 - 300000 USD year
Full Time
About the Company
Anthropic is an AI research company focused on developing reliable, interpretable, and steerable AI systems. Their flagship product, Claude, is an AI assistant designed for tasks of any scale. The company's research encompasses natural language processing, human feedback mechanisms, scaling laws, reinforcement learning, code generation, and interpretability, setting them apart with a commitment to transparency and control in AI development.
Job Description
Anthropic is seeking an experienced Order Management & Billing Lead to scale its order management and billing function. This role involves building and leading a billing organization from contract provisioning to invoice generation, focusing on scalability, accuracy, and customer experience. Responsibilities include establishing SLAs, automating workflows, ensuring compliance, and driving continuous improvement.
Requirements
- Bachelor's degree in Business, Finance, Accounting, or related field
- 15+ years of progressive billing operations experience
- 5+ years of leadership experience scaling teams
- Demonstrated ability to own an entire billing function
- Hands-on experience with modern billing systems (CRM, CPQ, billing platforms)
- Strong analytical mindset
- Data-savvy
- Experience with subscription billing models
Benefits
- Competitive compensation
- Optional equity donation
- Flexible working hours
- Lovely office space
- Guidance on Candidates' AI Usage
