Product Operations Manager, Research Product

We're hiring a Product Operations Manager to work directly with our Product and Engineering teams on our Growth, Enterprise, and Verticals team. The ideal candidate will be hands-on and have experience building and operationalizing end-to-end product delivery.

Requirements

• Inputs to Product Teams – Ensuring product teams have the information they need to make great decisions
• Voice of customer synthesis and feedback routing from strategic to tactical
• Create high-leverage engagement points with partners throughout the product lifecycle
• Establish rigor in understanding users via reliable metrics, dashboards, and clear hypotheses
• Establish mechanisms for measuring product success and impact, including analytics dashboards and reporting systems
• Streamline the most important decision points for teams and impacted partners
• Ops of the Product Org – Creating the operating systems that enable product teams to thrive
• Support team rhythms, rituals, and operational models (offsites, Monthly Business Reviews, Team town halls, etc)
• Create reliable run-of-business systems across product
• Improve common product development processes and tooling
• Facilitate effective collaboration between Product, Engineering, Sales, Customer Success, and Marketing teams
• Outputs from Product Teams – Amplifying product impact by connecting what we build to those who need it
• Run Early Access Programs (EAPs) and beta programs that validate hypotheses and improve products
• Maintain launch motions that allow us to ship with confidence and monitor impact
• Create cross-team roadmap visibility that drives cross-functional alignment
• Make clear to all of Anthropic what Product is working on and how it's going

Benefits

• Competitive compensation
• Benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours