Customer Experience Advisor

ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization.

Requirements

• 1-3 years of customer service experience
• An associate's or Bachelor's degree is an asset
• Proficiency in proofreading/ editing text to ensure spelling and grammatical correctness
• Strong analytical abilities, detail-oriented, and a high level of accuracy
• Working knowledge of Google spreadsheets, Microsoft Word, and Gmail
• Adept in researching and problem-solving capabilities
• Ability to work in a flexible, fast-paced environment to meet multiple deadlines and adapt to new policies and procedures
• Exceptional problem-solving skills under ambiguous circumstances to ensure we provide the best outcome for our students while maintaining integrity with our partner relationships
• Excellent interpersonal skills and verbal and written communication skills

Benefits

• Opportunity to be part of a mission-driven, hyper-growth organization
• Collaborative and teamwork environment
• Flexibility and ability to work in a fast-paced environment