Customer Success Manager (APAC)
ApprovalMaxQueensland, Australia
Posted January 23, 2026
Full Time
About the Company
ApprovalMax is redefining how finance teams manage the Money Out cycle — from purchase orders and supplier bills to employee expense management.
Job Description
ApprovalMax is seeking a motivated Customer Success Manager to join its dedicated team. The successful candidate will be responsible for guiding customers through the onboarding process, developing strong relationships, and driving customer success, retention, and revenue growth.
Requirements
- 2+ years of experience in customer management, account management, or similar roles in SaaS
- Strong track record of driving customer success, retention, and revenue growth
- Excellent communication and interpersonal skills
- Demonstrated problem-solving abilities and a customer-focused mindset
- Exceptional organizational skills and the ability to manage multiple projects simultaneously
- Self-motivated and proactive, with a passion for exceeding expectations
Benefits
- 26 days paid time off
- Regular performance-based compensation reviews
- 1 additional day off for your Birthday
- Remote office assistance
