Medical Support Assistant
Aptive ResourcesWyoming, United States
Posted August 21, 2025
33700 - 33700 USD year
Contract / Temporary
About the Company
Aptive Resources is a public service delivery partner for the federal government, specializing in information technology, healthcare transformation, artificial intelligence, and human-centered services. With a focus on improving organizational performance and citizen experience, Aptive supports innovative government programs and initiatives, including recruitment marketing, strategic communications, and mental health services. The company has been recognized with numerous awards for its workplace culture and contributions to the community.
Job Description
This Medical Support Assistant (Scheduler/Receptionist) role at VA Outpatient & Community Care Services in Sheridan, WY, requires coordination of appointment scheduling, patient communications, and consult processing. The position focuses on quality customer service, team efficiency, and ensuring compliance with VA policies and procedures. It's a full-time contract position requiring a Clearance and active workforce.
Requirements
- Coordinate appointment scheduling and reception activities in compliance with VHA directives.
- Ensure timely and accurate communication with patients regarding appointments, consults, and services.
- Process community care consults using HealthShare Referral Manager (HSRM) and Provider Profile Management System (PPMS).
- Validate and update patient demographic and administrative information in CPRS and VISTA systems.
- Maintain up-to-date knowledge of VA Community Care rules and scheduling procedures.
Benefits
- Competitive Hourly Rate
- Team Support