Customer Success Analyst (French Speaking)

AQMetrics is a SaaS provider for regulatory risk software in the financial sector. They are seeking a Customer Success Analyst specializing in French-speaking regions to support global reporting obligations. The role involves preparing, reviewing, and providing exceptional service to customers, helping shape the AQMetrics platform. This is a chance for a funds and regulatory reporting expert to join a fast-growing firm and contribute to the company's innovation.

Requirements

• Fluency in French
• Degree in Business or accounting
• Minimum 3 years’ experience working in the Funds industry
• Procedural and technical knowledge of the Fund accounting industry
• Understanding of OTC derivatives
• Experience with regulatory risk and compliance software
• Strong interpersonal skills
• Proactive and inquisitive approach
• Ability to prioritise, multitask, and work effectively within a deadline-driven environment
• Strong communication skills

Benefits

• Opportunity to be part of something special
• People-centric culture
• Competitive salary
• Excellent annual leave
• Upskilling opportunities
• Health Insurance
• Pension scheme
• Flexible working
• Bike to work scheme
• Active social club with events throughout the year