Treasurer's Office - Compliance and Research Specialist
Arlington CountyVirginia, United States
Posted December 5, 2025
Full Time
About the Company
Arlington County is a dynamic public sector organization dedicated to enhancing the quality of life for its residents, businesses, and visitors. With a diverse range of services including public safety, parks and recreation, arts and tourism, finance, environmental services, and technology, Arlington County offers a comprehensive array of opportunities for professionals committed to community service. The county's culture emphasizes excellence, collaboration, and innovation, making it an ideal environment for those seeking meaningful career growth and impact.
Job Description
The Arlington County Treasurer’s Office is seeking a Treasury Specialist II – Compliance and Research Specialist to assist with the collection of delinquent accounts and participate on the call center team. The employee will perform customer service, compliance, administrative, and technical support duties to assist in the collection and processing of delinquent taxes and fees.
Requirements
- Contacting debtors regarding delinquent accounts
- Responding to inquiries received in person, by email, and by phone in a call center environment
- Explaining tax policies and regulations
- Conducting skip traces to determine debtors' whereabouts
- Referring customers to other County and/or State agencies as needed
- Submitting delinquent accounts for lien and seizure when appropriate
- Providing customer service to internal and external stakeholders
Benefits
- Paid Time Off
- 401k Matching