Treasurer's Office - Customer Service Representative
Arlington CountyVirginia, United States
Posted January 2, 2026
Full Time
About the Company
Arlington County is a dynamic public sector organization dedicated to enhancing the quality of life for its residents, businesses, and visitors. With a diverse range of services including public safety, parks and recreation, arts and tourism, finance, environmental services, and technology, Arlington County offers a comprehensive array of opportunities for professionals committed to community service. The county's culture emphasizes excellence, collaboration, and innovation, making it an ideal environment for those seeking meaningful career growth and impact.
Job Description
The Arlington County Treasurer's Office is seeking a full-time Customer Service Representative to perform front-line customer service, technical, and administrative duties in support of the Operations Division.
Requirements
- Answering customer questions and resolving issues in person, by email, or over the phone
- Assisting customers with the Customer Assessment and Payment Portal (CAPP)
- Researching and resolving issues with taxpayer accounts
- Maintaining organized and accurate internal records
- Issuing County dog licenses
- Referring customers to other County and/or State agencies as necessary
- Cashiering on a periodic basis
- Investigating and resolving returned tax bills
Benefits
- Generous Paid Time Off
- 401k Matching
- Health Insurance
- Life Insurance
- Paid Holidays