
ASAPP is an AI solution provider specializing in transforming customer service through generative and agentic AI. By automating complex tasks, ASAPP's solutions enhance efficiency, redefine the role of AI in contact centers, and drive digital transformation. Leading enterprises leverage ASAPP to expand capacity and shift their contact centers from cost centers to value drivers.
ASAPP is developing transformative Vertical AI solutions for Fortune 500 companies, focused on improving customer experience. They are seeking a Lead Machine Learning Engineer to design, develop, and deploy ML algorithms for NLP problems, collaborate with cross-functional teams, and contribute to cutting-edge research in machine learning and software engineering. This is an individual contributor position in a hybrid format.
ASAPP is an AI solution provider specializing in transforming customer service through generative and agentic AI. By automating complex tasks, ASAPP's solutions enhance efficiency, redefine the role of AI in contact centers, and drive digital transformation. Leading enterprises leverage ASAPP to expand capacity and shift their contact centers from cost centers to value drivers.