Staff Software Engineer, Machine Learning
ASAPPChennai, Tamil Nadu, India • Bengaluru, Karnataka, India
Posted October 11, 2024
Full Time
About the Company
ASAPP is an AI solution provider specializing in transforming customer service through generative and agentic AI. By automating complex tasks, ASAPP's solutions enhance efficiency, redefine the role of AI in contact centers, and drive digital transformation. Leading enterprises leverage ASAPP to expand capacity and shift their contact centers from cost centers to value drivers.
Job Description
ASAPP is seeking a Staff Software Engineer specializing in Machine Learning to contribute to their Generative Agent product. The role involves building data processing pipelines, designing feedback loops, and architecting systems. The company emphasizes innovation, continuous improvement, and fostering a collaborative culture.
Requirements
- Develop product features based on feedback loops
- Design and implement end-to-end product capabilities (frontend & backend)
- Drive A/B tests to improve product features and ML capabilities
- Work with Platform, SRE, and Data Infrastructure teams
Benefits
- Competitive compensation
- Stock options
- Prudent Life Insurance
- Onsite lunch & dinner stipend
- Connectivity (mobile phone & internet) stipend
- Wellness perks
- Mac equipment
- Learning & development stipend
- Parental leave
