Customer Success Manager - Strategic Accounts

Assembled is a unified platform that orchestrates human agents and AI at scale. The Customer Success Manager - Strategic Accounts will work with largest customer accounts to consult on best practices and drive business outcomes.

Requirements

• Account manage a portfolio of strategic customers
• Project-manage customer initiatives
• Actively gather and communicate learnings and customer feedback
• Drive and own retention efforts
• Lead strategic initiatives to improve customer team processes

Benefits

• Generous medical, dental, and vision benefits
• Paid company holidays, sick time, and unlimited time off
• Monthly credits for professional development, wellness, customers, and commuting
• Paid parental leave
• 401(k) plan enrollment