Technical Support Engineer

Assima is seeking a Technical Support Engineer to provide world-class technical support to high-profile enterprise clients and ensure the successful deployment and operation of their cloud-based solutions.

Requirements

• Previous experience in technical or software support, ideally in a SaaS or cloud-based environment
• Proficiency in AWS services, CLI, and management tools (AWS certifications a plus)
• Strong troubleshooting skills in web environments (HTML, XML, browser dev tools)
• Complete fluency in English
• High sense of ownership and urgency in managing client issues
• Excellent communication, documentation, and organizational skills
• Familiarity with software QA, testing methodologies, and version control tool