AstroLabs is the Gulf's leading business expansion platform, helping high-growth companies establish and grow in Saudi Arabia and the UAE. We're looking for an Operations Account Manager to drive excellence across our post company setup operations, ensuring we deliver a world-class experience for every HR, PRO & GRO client.
Requirements
- 2+ years of experience in Account Management, Operations, or Customer Success in a KPI-driven environment in Saudi Arabia
- Background in HR, GRO, PRO, Company Setup, or Corporate Services is highly desirable
- Fully fluent in Arabic and English, with excellent communication skills
- Strong ability to manage client accounts independently, with a solutions-driven mindset
- Detail-oriented and process-driven, with exceptional organizational and task management skills
- Skilled at data analysis and reporting, using insights to drive improvements
- A natural people person, with a passion for mentoring, coaching and supporting team development
- Proficiency in Microsoft Office, Excel, and CRM tools
- Committed to professional growth, regularly engaging in training and development opportunities
Benefits
- Comprehensive benefits package
- Competitive salary
- Opportunities for professional growth and development
- Collaborative and dynamic work environment