Senior Associate, Revenue Cycle Case & Escalation Management, Claim Resolution

Join athenahealth as a Senior Associate, Revenue Cycle Case & Escalation Management, to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The role involves meeting or exceeding expected TAT and quality through close collaboration with client-facing and operational teams.

Requirements

• Partner directly with internal and external stakeholders to provide support and drive improvements in client issue management using our single point of entry issue management system within Salesforce.
• Support our internal operational teams by adhering to the standardized issue reporting process governed by athenaNation’s single source of truth.
• Work with peers and partner teams to influence the service roadmap by providing comprehensive business cases.

Benefits

• Health and financial benefits
• Commuter support
• Employee assistance programs
• Tuition assistance
• Employee resource groups
• Collaborative workspaces