The Universal Banker is an all-encompassing role that requires delivering best-in-class customer experience, sales/service solutions, and handling teller transactions. The role creates a positive customer relationship by effectively communicating the benefits of Atlantic Union Bank's products and services.
Requirements
- Create customer loyalty through needs-based conversations
- Develop and maintain knowledge of bank products and services
- Proficiency in digital channel technology
- Drive proactive sales conversations
- Acquire new customers through prospecting efforts
- Strong individual sales/referral skills
- Promote branch growth through customer development and retention
- Partner with other lines of business to identify customer needs
- Uncover and provide solutions for lending needs
- Serve as a contact for customer problem resolution
- Perform teller functions and cash transactions
- Manage risk through adherence to policies and procedures
- Perform complex branch operational duties
Benefits
- Comprehensive benefits package
- Incentive compensation plan
- Discretionary profit sharing bonus program