IT Desktop Lead

The IT Desktop Lead provides advanced technical support for end-user computing devices, software platforms, and enterprise IT services. This role is responsible for maintaining productivity by resolving hardware, software, and configuration issues, managing IT assets, and ensuring the integrity of endpoint standards and inventory.

Requirements

• 5+ years of experience in desktop engineering or endpoint management
• MD-102 Endpoint Administrator Associate Certification
• Jamf Pro certification
• Experience with Intune, Entra, Defender, SCCM, Active Directory, Jamf and enterprise mobility solutions
• Proven expertise in Microsoft Intune (Windows 10/11) and Jamf Pro (macOS)
• Strong knowledge of Windows Autopilot, Apple ADE, and MDM principles
• Experience with scripting languages (PowerShell, Bash, or Python)
• Familiarity with Azure AD, conditional access, and security baselines
• Excellent problem-solving and leadership skills

Benefits

• Flexible Paid Time Off Program
• Medical
• Dental
• Vision
• Life Insurance
• Disability
• 401k program