Principal Business Process Analyst
Australian Payments PlusSydney, New South Wales, Australia
Posted October 20, 2025
Contract / Temporary
About the Company
Introducing Australian Payments Plus Australian Payments Plus (AP+) brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future. Operating in the public interest, AP+ is a member-owned organisation, with a diverse range of members including Australia’s domestic banks, international banks operating in Australia, some of the country’s largest merchants, payment service providers and payment processors, together with a range of challenger and disruptor brands focused on specific markets and products.
Job Description
The Game Changers role within the Australian Payments Plus (AP+) team involves driving process optimization to improve efficiency, effectiveness, and stakeholder satisfaction. The Principal Business Process Analyst will work with cross-functional teams to identify and implement process improvements, leveraging strategic thought leadership and operational knowledge to achieve growth and deliver exceptional customer experiences for Australian businesses, government, and consumers. This role focuses on streamlining AP+ operations and ensuring compliance with regulatory requirements.
Requirements
- Provide strategic thought leadership across the process lifecycle.
- Collaborate with executive leadership to define process ownership and outcomes.
- Facilitate process workshops to validate process ownership and assess AP+’s process maturity.
- Drive cross-functional collaboration to uncover inefficiencies and automate initiatives.
- Develop and present reports and insights to key stakeholders.
- Oversee multiple process areas simultaneously balancing priorities and resources.
