Availity delivers revenue cycle and related business solutions for health care professionals. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions.
Requirements
- Strong understanding of SaaS operations, IT infrastructure, AWS/Azure cloud services, monitoring tools Splunk and New Relic, automation, scripting, process improvement, and service management frameworks (e.g., ITIL).
- Ability to assess complex technical situations and make quick, informed decisions under pressure.
- Skilled at delivering clear, concise information to technical and non-technical audiences verbally and in writing.
- Proven ability to lead and drive cross-functional teams in high-stress environments.
- Demonstrated capability to identify solutions and drive resolution in urgent situations.
- Familiarity with observability tools, and skill at interpreting data from those tools.
- Ability to prioritize tasks and manage multiple incidents simultaneously.
Benefits
- Competitive salary
- Bonus structure
- Generous HSA company contribution
- Healthcare, vision, dental benefits
- 401k match program
- Unlimited PTO for salaried associates + 9 paid holidays
- Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits
- Education reimbursement
- Paid Parental Leave for both moms and dads, both birth parents and adoptive parents
