IT Support Engineer: EUC L2 1
Avaso Technology SolutionsEngland, United Kingdom
Posted January 22, 2026
50000 - 80000 GBP
Full Time
About the Company
Avaso Technology Solutions delivers quality IT services, process optimization, and reliability, setting new benchmarks in IT.
Job Description
Provide technical support as point of contact for IT for the site, providing onsite IT technical support, troubleshooting, and hand-holding. Coordinates and remotes hands for backend team for Network & server smart hand support. Supports midrange servers, network devices, and enterprise and personal desktop and laptop computers, personal productivity devices, and business applications.
Requirements
- 5+ years' experience in IT support demonstrating increasing levels of responsibility and technical expertise in a corporate enterprise environment.
- In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access.
- Knowledge & experience with ServiceNow or similar ticketing system.
- Understanding of Active Directory.
- Plant environment knowledge and Experience.
- Familiarity with Microsoft server technologies and their associated user management tools.
- Self-disciplined and highly motivated.
- Good decision-making skills
- Should be able to prioritise workload based on SLA's and user impact