IT Support Technician-EUC L2
Avaso Technology SolutionsUlm, Baden-Württemberg, Germany
Posted February 2, 2026
Full Time
About the Company
Avaso Technology Solutions delivers quality IT services, process optimization, and reliability, setting new benchmarks in IT.
Job Description
As part of the Site Technology Servicing team, we provide onsite IT technical support. Key duties include providing technical support as point of contact for IT, end-user desktop and laptop support, software installation, user onboarding and offboarding, and more.
Requirements
- 5+ years' experience in IT support demonstrating increasing levels of responsibility and technical expertise in a corporate enterprise environment.
- In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access.
- Knowledge & experience with ServiceNow or similar ticketing system.
- Understanding of Active Directory.
- Plant environment knowledge and Experience.
- Familiarity with Microsoft server technologies and their associated user management tools, including Active Directory, Office 365, SharePoint, File, Print, DHCP, and DNS.
- Self-disciplined and highly motivated.
- Good decision-making skills
- Should be able to prioritise workload based on SLA's and user impact