Account Manager
Aventiv TechnologiesUnited States
Posted November 3, 2025
65000 - 120000 USD year
Full Time
About the Company
Aventiv Technologies is a diversified technology company specializing in innovative solutions for the corrections and government services sectors. Led by Securus Technologies, the company offers integrated products and services in communications, media and entertainment, payments, and monitoring, transforming industries with superior security and reliability. Aventiv's focus on simplifying complex connections through advanced technology sets it apart, ensuring trust and optimized outcomes for its customers.
Job Description
Welcome to Aventiv! Be the front-facing team member that ensures client satisfaction for existing clients. Manage new and existing relationships with contracted agencies, oversee rollout of services, and grow the book of business over time.
Requirements
- Manage new and existing relationships with contracted agencies
- Oversee rollout of services for newly acquired clients
- Upsell additional products and services to existing clients
- Conduct remote training using web conferencing software
- Ensure retention and client satisfaction
- Communicate internally all client requests and projects
- Research issues reported by clients and resolve them or escalate to the appropriate department
- Respond to client emails and phone calls
- Provide Ongoing education for all Securus Services products and services
Benefits
- Health Insurance
- 401(k)
- Disability
- Life Insurance
- Paid Time Off
- Voluntary Benefits
