Account Manager
AvePointMelbourne, Victoria, Australia
Posted September 24, 2025
Full Time
About the Company
AvePoint is a global leader in data security, governance, and resilience, specializing in solutions for Microsoft, Google, Salesforce, and other collaboration environments. With over 25,000 customers worldwide, AvePoint offers a comprehensive suite of services including SharePoint governance, migration, management, integration, optimization, reporting, protection, and Office 365 management, ensuring organizations can collaborate with confidence. Their global channel partner program and solutions available in over 100 cloud marketplaces further enhance their market reach and expertise.
Job Description
AvePoint is seeking an Account Manager to expand customer relationships with existing customers in the Microsoft Cloud ecosystem. The role involves a key point of contact for customers, establishing a trusted advisor relationship, and collaborating with internal teams to drive renewals, upsells, and cross-sells. This position focuses on leveraging customer needs and offering innovative solutions using AvePoint products.
Requirements
- Owning a book of business with assigned customers
- Acting as the single point of contact for existing customers
- Maintaining and building relationships with key contacts
- Establishing relationships with customer business and technical advocates
- Managing complex sales cycles
- Securing renewals of customer accounts
- Driving product adoption
Benefits
- Competitive market-based compensation
- Career progression and internal mobility
- Work life balance
- Generous PTO allowance
- Private Health Insurance
- Mobile Phone Plan Reimbursement
- Tuition Reimbursement
- Dedication Awards
- Employee Referral Program
