Business Analyst with Salesforce experience
AvePointSingapore, Singapore
Posted September 15, 2025
Full Time
About the Company
AvePoint is a global leader in data security, governance, and resilience, specializing in solutions for Microsoft, Google, Salesforce, and other collaboration environments. With over 25,000 customers worldwide, AvePoint offers a comprehensive suite of services including SharePoint governance, migration, management, integration, optimization, reporting, protection, and Office 365 management, ensuring organizations can collaborate with confidence. Their global channel partner program and solutions available in over 100 cloud marketplaces further enhance their market reach and expertise.
Job Description
AvePoint is seeking a Business Analyst with Salesforce experience to join their Customer Success division. The role involves translating business needs into technical solutions, gathering and defining requirements, designing and supporting Salesforce solutions, and collaborating with stakeholders to drive project delivery. The ideal candidate will have a strong analytical background and a passion for Salesforce.
Requirements
- Elicit and document requirements for Salesforce and enterprise software development.
- Create deliverables such as Business Requirements Documents (BRDs), user stories, use cases, and process flows.
- Analyze current business processes and develop As-Is and To-Be models.
- Translate business needs into functional and technical specifications.
- Collaborate with developers and Salesforce administrators.
- Support project planning.
- Participate in solution testing and validation.
- Provide user training or documentation.
Benefits
- Career growth opportunities
- Collaborative team environment
- Opportunity to work with leading security platform