agent(e) de comptes bilingue

Aviso is seeking a bilingual account agent for its Services Desk and Institutional Services team in Montréal, Quebec. This role focuses on providing exceptional service to clients, team members, and stakeholders, managing accounts, and collaborating with teams to ensure efficient operations and service provision. The company emphasizes a people-centric culture and focuses on partnership and community.

Requirements

• Bachelor’s degree in finance, economics, or a related field
• Excellent communication skills in French and English
• Success in the Canadian Value Mobility course
• At least two years of experience in client relationship management
• Strong organizational skills, attention to detail, and time management abilities
• Excellent problem-solving aptitude and initiative
• Customer service and interpersonal skills
• Ability to work independently and report issues appropriately
• Ability to work under pressure, maintain composure and meet deadlines.

Benefits

• Competitive compensation program
• Health benefits
• Dental care
• Comprehensive insurance
• Generous vacation
• Fitness benefits
• Parental leave options
• 401(k) matching
• Continuous improvement programs
• Team-building events