Mid-Market Client Success Manager
AwardcoUtah, United States
Posted October 2, 2025
Full Time
About the Company
Awardco is a leading provider of employee recognition platforms, offering customizable software solutions to drive engagement and performance. With the world's largest reward network, Awardco specializes in social recognition and international development, setting it apart as a key player in modern workplace culture enhancement.
Job Description
Awardco is seeking an ambitious Mid-Market Client Success Manager to build strong client relationships, ensure employee engagement through their software, and drive growth. The role involves maintaining high levels of client satisfaction, identifying opportunities, and organizing information within Salesforce. This is a key position within a rapidly growing company.
Requirements
- Maintain a client renewal rate of 93% at all times
- Respond to each client request by the end of each day
- Work across departments to find innovative solutions
- Record all updates and client touch points in Salesforce each day
- Conduct regular check-ins with each client
- Maintain emotional and mental composure
- Explain complex issues in a simple and understandable way
Benefits
- Competitive salary
- Paid time off
- Retirement Plan
