Commercial Client Success Manager
AwardcoUtah, United States
Posted October 31, 2025
Full Time
About the Company
Awardco is a leading provider of employee recognition platforms, offering customizable software solutions to drive engagement and performance. With the world's largest reward network, Awardco specializes in social recognition and international development, setting it apart as a key player in modern workplace culture enhancement.
Job Description
Awardco is seeking a Commercial Client Success Manager to manage a portfolio of 25-30 commercial clients, ensuring client retention and driving platform adoption. This role involves client relationship management, strategic account planning, data-driven insights, and cross-functional collaboration. The ideal candidate will be proactive, coachable, and thrive in a fast-paced SaaS environment.
Requirements
- Manage a book of 25-30 commercial clients
- Own client relationships post-onboarding
- Conduct QBRs and strategic touchpoints
- Leverage platform data to inform client strategy
- Work cross-functionally to resolve client challenges
- Deliver exceptional customer experience
Benefits
- Great Place to Work certification
- Fast-paced environment
- Backed by renowned investors
