Contact Center Trainer
AWL, Inc.Austin, Texas, United States
Posted October 13, 2025
Contract / Temporary
About the Company
AWL, Inc., founded in 2005, is a leading Customer Acquisition Marketing business specializing in the insurance industry. We provide high-intent, qualified leads to insurance agents, brokers, and carriers through our proprietary CAM technology platform, which uses data analytics and real-time decision-making for optimal consumer engagement throughout their lifecycle. AWL's focus on simplifying insurance buying makes them distinct in the market.
Job Description
We are recruiting a Contact Center Trainer to fill a summer position in the ATX area. The role involves training new and existing contact center staff on company procedures and processes, focusing on improving customer service and efficiency.
Requirements
- Training new staff on company procedures and processes.
- Provide guidance and support to existing staff.
- Focus on improving customer service and efficiency.
