Field Support Engineer
Axiom Software Solutions LimitedFrisco, Texas, United States • Dallas, Texas, United States • Austin, Texas, United States
Posted August 22, 2025
Contract / Temporary
About the Company
No company description available.
Job Description
The Field Support Engineer role at Frisco, Texas, provides high-quality support to end users, including desktop, laptop, and mobile device setup, troubleshooting, and configuration. This on-site role requires excellent customer service skills and technical expertise, with frequent face-to-face interaction and coordination with various IT teams. The position offers hands-on support for both users and support colleagues.
Requirements
- Provide customer facing end-user support.
- Install and configure end-user hardware and software.
- Perform Break Fix, Desk Side Support and IT troubleshooting.
- Manage ticket queues and resolve customer issues.
- Troubleshoot client software and network connectivity.
- Coordinates with vendors and provide end-user support.
