Technical Services Engineer-Tier II

Looking for a new start? Think bigger. Think Axis! We believe in innovating for a smarter, safer world and provide cutting-edge security solutions across the globe.

Requirements

• 2 years of experience in a call center-type environment with excellent customer service background
• Knowledge of network routing and switching protocols
• Experience configuring PCs, installing various operating systems and software applications
• Experience configuring switches, routers, and other network-related components
• Ability to resolve issues and troubleshoot in an unscripted manner
• Excellent communication and interpersonal skills
• Self-motivated and energetic with a positive approach to problem solving
• Eye for details with good time management skills - must be able to handle multiple issues in an organized manner

Benefits

• Health, dental, vision, and fitness/health and wellness programs
• Paid parental leave
• Dependent care reimbursement account
• Generous vacation benefit
• 3-week sabbatical on 5-year anniversary (and every 5 years after!)
• 401(k) program with employer matching