Account Manager

AXS Japan GK is seeking an Account Manager to manage a portfolio of clients and provide exceptional service and support. The successful candidate will be responsible for ensuring timely and successful delivery of solutions, developing strong relationships with clients, and providing front-line service and support.

Requirements

• 3+ years of account management experience in Ticketing or other Live Entertainment entities
• Expertise in Microsoft Office including Word, Excel & Outlook
• JLPT N1 level of proficiency
• Proven ability to quickly master new end-user software applications
• Demonstrated excellent written and verbal communication skills
• A commitment to providing excellent service in a fast-paced, high-pressure environment
• Ability to successfully handle multiple priorities and complete tasks in a timely manner
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage and prioritize multiple projects at a time, while paying strict attention to detail
• Ability to travel frequently to meet with clients and support events on a regular schedule will include nights and/or weekends and holidays

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance