Guest Experience Supervisor | AYANA Komodo
AYANA HospitalityEast Nusa Tenggara, Indonesia
Posted June 9, 2025
Full Time
About the Company
AYANA, named after the Sanskrit word for ‘a place of refuge' is a globally respected owner and creator of iconic destinations. We believe hospitality should nurture the wellbeing of our guests and communities. That travel should bring joy, invigorate the senses and enliven the mind. And that our success depends on achieving harmony with self, others and nature. We exist to craft iconic destinations and voyages that provide exceptional service and profound inspiration to our global travelers. For every guest, a place of refuge. That is our pledge.
Job Description
The Guest Experience Supervisor at AYANA Komodo ensures excellent guest experiences by leading the guest Experience team, managing VIP services, and handling guest requests promptly.
Requirements
- 1 year of experience in a similar role
- Strong knowledge of guest service standards and hospitality operations
- Excellent communication and interpersonal skills in English
- Demonstrated leadership skills
- Proficient in using OPERA and familiar with other hotel-related software and Microsoft Office
Benefits
- Medical benefits
- Paid time off
- Disability benefits