Shopify Account Manager

Bask is a telehealth platform that empowers entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily. We're looking for a self-starter who is passionate about enhancing the customer experience and building strong relationships with customers.

Requirements

• 5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization
• Experience in e-commerce
• Experience with large- to enterprise-sized customer book of business
• Creative problem solver with a determination to succeed
• Independent and motivated, with the wisdom to seek help where needed
• An entrepreneur
• Highly articulate, ability to communicate effectively both when speaking and writing
• Highly organized, with the ability to juggle multiple projects in a fast-paced environment
• Comfortable collaborating with different teams (product, sales, marketing, etc.)