The Quality Assurance Supervisor is responsible for monitoring and improving the overall Food Safety and Quality programs to deliver a finished product that meets or exceeds the requirements of Bay State Milling, Regulatory Authorities and Customer expectations.
Requirements
- Evaluate and monitor quality of inbound ingredients, inventories, production, and finished products.
- Identify, correct, and follow up on quality deviations.
- Active support in execution of Food Security Programs, Audits (GFSI, Internal, and Customer), and Integrated Pest Management.
- Manage program for load out sampling and analyses on incoming ingredients and dry blending products.
- Make ship/no ship decisions.
- Obtain an understanding of customer’s business and provide technical support as needed.
- Guidance and leadership to the laboratory team in the area of regulatory inspections and program administration.
- Support in the area of sanitation.
- Supply plant personnel with raw material, in-process, and finished goods results.
- Identify any deviations from established standards.
- Evaluate trends and cost/value opportunities.
- Work closely with procurement and production to consistently achieve customer quality specifications through raw material and finished product testing.
- Develop and execute policies and programs to maintain the facility at “audit ready” status and achieve acceptable third-party, internal, and customer audit scores.
- Develop and implement improvements to data systems.
- Provide training as necessary on improvements.
- Evaluate and prioritize incoming samples for testing.
- Provide analytical test procedure training, and implement programs to maintain all laboratory equipment to produce accurate and repeatable analytical results.
- Validate results through review of cross-check results.
- Promptly address any cross-check results showing a negative trend.
- Active participation in the Commercialization Process including, but not limited to, label approval process, specification development, product matching projects, etc.
- Respond and resolve daily quality and food safety non-conformities, and document Corrective Action to prevent future occurrences.
- Maintain and Build on relationships with local customer base.
- Be a point of contact with customers for inquiries and questions relating to food safety and quality of the product.
- Directly supervise QA Technicians.
- Conduct training of facility personnel, and provide guidance for employees with regards to food safety and quality concerns.
- Lead and/or actively participate in initiatives to support Corporate Quality Assurance business plan and site programs such as safety, recognition, enlistment, and community service.
- Partner with Technical Services to address any questions relating to product performance.
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
