Customer Experience & Operations Executive
BBC MaestroLondon, England, United Kingdom
Posted November 6, 2025
30000 - 30000 GBP year
Full Time
About the Company
BBC Maestro is an independent company within the BBC Studios group, offering inspiring online courses from world-class experts.
Job Description
Join BBC Maestro as a Customer Experience & Operations Executive and be part of a small, ambitious team making a big impact. Work in a fast-paced, creative environment with flexible working and a collaborative culture.
Requirements
- Previous experience in an administrative or customer service role
- Excellent written and verbal communication skills
- Confidence using computer systems and tools
- Strong attention to detail and accuracy
- Natural problem-solving skills and enjoys improving processes
- Friendly, positive and collaborative working style
- Interest in BBC Maestro's content and a curiosity for learning new things
Benefits
- Flexible working
- Salary sacrifice pension scheme
- Enhanced family leave policies
- Private medical insurance
- Employee assistance programme via Spill
- 28 days holiday + public holidays
