IT Support & Security Compliance Specialist

The IT Support & Security Compliance Specialist provides technical support while ensuring IT security policies and compliance standards are upheld across the organization. The specialist will assist in security-related initiatives, conduct audits, manage access controls, and support users with security best practices.

Requirements

• Provide Level 1 and Level 2 IT support, ensuring security best practices are followed.
• Assist in implementing and maintaining IT security policies, procedures, and controls.
• Conduct regular testing, assessing, and evaluating the effectiveness of security measures.
• Support access control management, including user account provisioning and deactivation.
• Monitor and respond to security incidents, escalating as necessary.
• Assist with security awareness training for employees, including phishing simulations and compliance education.
• Conduct internal IT security audits and risk assessments to identify vulnerabilities.
• Ensure compliance with industry standards and regulations related to IT security (ISO 27001, NIST, etc.).
• Maintain IT documentation, including security policies, procedures, and best practices.
• Work with IT teams to ensure secure system configurations, software updates, and patch management.
• Assist with IT asset tracking and inventory management, ensuring proper security measures are in place.
• Perform cable management and hardware setup, following IT security guidelines.