Customer Success Manager - SMB
BenepassUnited States
Posted November 21, 2025
100000 - 130000 USD year
Full Time
About the Company
Benepass is making benefits easy by providing a customizable fintech platform for companies to tailor their benefits to the unique needs of their workforce.
Job Description
At Benepass, we're making benefits easy. We believe people are the most important asset to any company. Traditional one-size-fits-all benefits packages no longer cut it in today's hybrid and remote-first environment. With Benepass, companies can tailor their benefits to the unique needs of their workforce.
Requirements
- 3-5 years of experience in customer success or account management in SaaS, start-up, healthcare, or Benefits space.
- Direct experience working in the the Benefits space
- Proven track record of managing and growing SMB and emerging tech accounts
- Demonstrated ability to analyze data and business insights to influence stakeholder decision-making
- Ability to interact with customer teams at various levels of technical and non-technical depth, and across multiple levels from end users through C-level stakeholders
- Experience working with cross-functional teams and communicating common customer behaviors to the sales, marketing, and product teams.
Benefits
- 95% coverage of medical, dental, and vision
- $250 WFH setup
- $150/month cell phone + internet
- $100/month Wellness
- Flexible PTO
- Several team on-sites a year