The Director of Implementation role is a hands-on, player-coach position that leads and actively participates in the execution of implementations, from sales handoff through go-live and defined customer expansions.
Requirements
- 6 or more years of experience of project management in healthcare technology, virtual healthcare, or equivalent roles.
- 3+ years experience leading complex enterprise implementations within health systems and practices, and payers.
- Bachelor’s degree in information systems, health informatics, healthcare administration, or a related field
- Demonstrated success building an implementation function from the ground up and scaling repeatable delivery frameworks as the organization grows
- Hands-on experience supporting EHR integrations and healthcare data exchanges (e.g., HL7, FHIR) and impact on implementation.