Specialist, Payment & Risk Operations
BitpandaBarcelona, Catalonia, Spain
Posted October 21, 2025
Full Time
About the Company
Bitpanda is a leading investment platform aiming to democratize finance by offering safe, easy, and accessible investing options such as commission-free stocks, cryptocurrencies, and precious metals. Founded in 2014, Bitpanda has grown into a diverse team of over 550 people across multiple nationalities, serving over 5 million users globally. The company is headquartered in Vienna and is recognized as Austria's first unicorn and one of the fastest-growing fintechs in Europe.
Job Description
Bitpanda is a rapidly growing cryptocurrency investment platform seeking a Specialist in Payment & Risk Operations to prevent financial crime and system abuse. The role involves assessing suspicious activity, analyzing blockchain data, and providing customer support. Bitpanda emphasizes building a diverse and inclusive workplace.
Requirements
- Assess suspicious activity in fiat and crypto transactions.
- Analyse blockchain data to inform risk decisions.
- Provide direct customer support via email and live chat.
- Collaborate with internal teams on escalated cases.
- Support senior team members with fraud trend insights.
Benefits
- Competitive total compensation package
- Stock option plan
- Market-leading benefits programs
- Company-wide and team events
- Bitpanda swag
- Onsite onboarding program
- Opportunity for growth