Associate Customer Success Manager
BitsightLisbon, Portugal
Posted December 5, 2025
Full Time
About the Company
Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties.
Job Description
Bitsight is a cyber risk management leader seeking an Associate Customer Success Manager to join its Customer Success team in Lisbon. The role is designed for early-career professionals with 1–3 years of relevant experience who are eager to build a career in customer success.
Requirements
- 1–3 years of relevant work experience in customer-facing roles (consulting, risk management, technical support, or customer success experience is a plus)
- Strong problem-solving skills with the ability to troubleshoot and resolve issues independently
- Excellent verbal, written, and interpersonal communication skills
- Highly organized with strong attention to detail and follow-through
- Eagerness to learn enterprise customer success practices and grow into a more strategic role
- Familiarity with SaaS platforms, security, or risk management concepts preferred
- Proficiency with tools such as Salesforce, Gainsight, or similar platforms is a plus
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance