We are looking for a driven and enthusiastic Senior Travel Agent with experience in customer care call centers to manage business travel requests and provide a seamless customer experience.
Requirements
- Proven experience of at least 3-5 years as a Travel Agent, preferably in the business travel (corporate travel) sector
- Excellent knowledge of English and one of these languages (Italian or Spanish or Portuguese or German or French language)
- Excellent knowledge of at least one GDS (e.g., Amadeus, Sabre, Galileo)
- Strong customer orientation and excellent communication skills
- Precision, attention to detail, and the ability to work independently
- Exceptional problem-solving skills and the ability to handle stress
- Knowledge of tourism market dynamics, airfare rates, and visa regulations
Benefits
- Contract type: Permanent
- Working hours: Full-time – 40h/week, with rotating shifts that may include night shifts, weekends, and public holidays
- Hybrid: Smart Working Policy (2 days remotely and 3 in the office), flexible working hours and great offices in Europe
- Salary: Starting from the 4th level and above with a salary range from 25K to 35K, in accordance with the National Collective Agreement for the Commerce sector (CCNL Commercio)
- Equity in the company (stock options plan) and a Welfare program
- A seat on a scale-up with skyrocketing growth
- Development of your entrepreneurial spirit, having the chance to implement real-impact business decisions
- Multicultural and international team
- Collaborative and smart environment to work and learn
- Free coffee to kick-start your day and free beers to celebrate together
