Community Relations Specialist (Italian speaker)
BlaBlaCarMasovian Voivodeship, Poland
Posted September 29, 2025
Full Time
About the Company
BlaBlaCar is a leading European ride-sharing platform that connects drivers with passengers for flexible carpooling trips. The company's core business revolves around offering an efficient, cost-effective alternative to traditional transportation methods, emphasizing community and sustainability through shared mobility. With a focus on user experience and innovation, BlaBlaCar aims to reduce traffic congestion and carbon emissions while providing reliable travel options.
Job Description
BlaBlaCar is seeking a passionate Community Relations Specialist with Italian fluency to support passengers through various channels, analyze disputes, participate in projects, and coach new training. The role involves a hybrid work environment, offering both in-office and remote opportunities. They value a proactive, solution-oriented individual with strong communication and analytical skills.
Requirements
- Previous experience in B2C Customer Service, Customer Success, Call Centers and/or Community Relations departments
- Excellent communication, active listening, customer centric skills
- Advanced English and Italian proficiency (written & spoken)
- Solution-driven with a sharp analytical skills
Benefits
- Full remote possible in Poland
- Financial support for home office equipment
- Minimum 20 days holidays per year
- Local meal plan policy
- Public transport
- Multisport membership
- Private health insurance
- Personal growth programs
- Employee Stock ownership plan
- Team building events
- Mental health support
