Provide clerical and administrative support to senior leadership and management team members within the field service operations function of North America Commercial Services (NACS) Operations. This includes data collection, entry, accuracy & distribution; progress report creation & distribution for internal projects within FSO; complete company documents; facilitate approval and place in electronic or hard copy storage.
Requirements
- Provide clerical and administrative support for field service operations management.
- Collect, assemble, create, disseminate, and maintain large volumes of business-related, confidential or sensitive data/information.
- Perform data management services to include, but not limited to, review and prioritize source documents/data.
- Execute records management activities to include, but not limited to, collect, sort, prepare and scan documents.
- Complete company documents and ensure compliance with regulations, standards, procedures and policies.
- Coordinate internal FSO projects, track deadlines, and perform follow up to ensure timely completion of assigned tasks.
- Develop relationships with key internal/external client contacts while gaining recognition as a team resource.
- Manage conflicting priorities - organize workflow, team with colleagues to accomplish tasks and balance workloads.
- Develop and demonstrate a solid working knowledge of the Company's structure, product/service lines, key personnel, policies and procedures.
- Maintain and enhance a strong client service-oriented environment focused on problem prediction, detection and resolution.
- Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery and the client experience.
- Foster and contribute toward collaborative working relationships within NACS operations and across all levels and departments of the organization to execute administrative functions and company priorities.
- Perform other duties as assigned by management.
Benefits
- Competitive salary
- Benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
